Island Village Ishigaki-jima

Reservation and Cancellation policy


If you live in Japan, Please use RAKUTEN Travel'.
If you hope direct booking, Please use 'contact' in this web home page. We will greet the booking from you in the best rate as same as agent site.
However, you should be the full amount (JPY) via direct deposit in within one week after booking. (Credit card can not be used)

Cancellation policy

Upon cancellation of a reservation, you will be charged a certain percentage of the total amount of accommodation.
60 days          5%
28 days         10%
14 days         30%
  7 days         50%
  2 days         70%
previous day  80%
Check in day  90%
No contact / No-show   100%

Notice : If your booking pack was an Early-Bird rate, 10% of the cancellation fee from you have booked will occur. Please see the notice at the booking information.

If your flight was cancel by typhoon or others, you wouldn't need to pay a cancellation fee to us.